IT Environment’s Performance Monitoring

The advancement of IT made having a monitoring solution a must for all companies. Which represents monitoring the health of all IT aspects of a specific business.

For any Line of business service, there will be critical backend assets bringing up this service ready to be used by its consumers. The frequent unplanned service outages frustrate the customers and when they will have a bad experience the company’s reputation will decrease gradually. Hence, it is a must to have complete visibility of the IT assets, so when there is a start of performance degradation the IT team will immediately know and get engaged at the correct time before having any service outage. That would also reduce the manual monitoring errors.

Monitoring can be used to leverage automation tasks; if you receive an alert for a specific incident and the further analytics/remediation is specified steps, you can configure scripts to run as a response to trigger. That will save IT team’s time.

You will have the ability to make data-driven decisions, as with all the trends and analytics that can be represented, more targeted and realistic decisions can be taken to improve the environment and bring higher business success. Monitoring the IT assets helps in capacity and cost management where you will be able to know the usage trend and if you need to increase/decrease resources.

When monitoring data is integrated with IT service management (ITSM) solutions you will be able to have insights if you are meeting the service level agreements (SLAs) and arrange accordingly for enhancing the service delivery if required or the incident response time. Monitoring can also assist in Compliance Management as it will provide the required evidences about the IT assets if needed.

If your business still doesn’t have a monitoring solution, it is time to rethink about it.